Frequently Asked Question

Product Warranty Information

  • Q: I have purchased a Pioneer product, can I register the warranty online?
    A: Yes, please click on the hyperlink below and complete the e-Warranty form to register for your Pioneer purchase. (www.pioneer.co.id/eWarranty)
  • Q: Does Pioneer sell extended warranties on their products?
    A: Pioneer does not offer extended warranty coverage.
  • Q: Can I apply for international warranty for my newly purchased Pioneer Hi-Fi set?
    A: Yes, simply fill in your overseas address in the warranty card and send it together with a photocopy of the purchase receipt to our service centre. The international
    warranty card will be mailed to your overseas address.
    For further enquiry, kindly contact our Call Centre at 6472 7555.